Accessibility Statement
This accessibility statement applies to https://lhospitalvet.com/contacto/
Compliance situation
This website is partially compliant with Royal Decree 1112/2018, of 7 September, due to the lack of conformity of the aspects indicated below.
Content not accessible
The content listed below is not accessible for the following reasons:
- Lack of compliance with Royal Decree 1112/2018, of 7 September: There may be several editing errors on a web page, both in HTML content and in final documents, published after September 20, 2018.
- Disproportionate load: does not apply.
- The content does not fall within the scope of the applicable legislation: there could be office files in PDF or other formats published before September 20, 2018 that do not fully meet the accessibility requirements.
Preparation of this accessibility statement
This statement was prepared on 20 January 2023.
The method used to prepare the declaration has been a self-assessment carried out by the body itself.
Last revision of the declaration: 20 January 2023
Observations and contact details
You can make communications on accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of 7 September) such as:
- To inform about any possible non-compliance by this website.
- Transmit other difficulties in accessing the content.
- Formulate any other query or suggestion for improvement regarding the accessibility of the website.
Through the following channels:
- Email: hola@lhospitalvet.com
- Telephone: 624 490 567
Requests for accessible information and complaints
To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2017, of September 7) you must access the “Contact Form” accessible on the web and indicate and indicate “Request accessible information or make a complaint”.
Any natural or legal person may make complaints regarding compliance with the requirements of Real decreto 1112/2018, of 7 September, and request information relating to content that is excluded from the scope of this regulation.
Applications and complaints that are registered in accordance with the requirements established by Law 39/2015 of 1 October, on the common administrative procedure of public administrations.
Application procedure
The application procedure set out in Article 13 of Royal Decree 1112/2018, of 7 September, can be initiated by accessing the “Contact Form” and indicating “Reclaim an application”.
If, once a request for accessible information or complaint has been made, it has been rejected, you do not agree with the decision taken or the response does not meet the requirements of Article 15.2 of Royal Decree 1112/2018, of 7 September, you can initiate a claim to:
- Know and oppose the reasons for the dismissal.
- or urge the adoption of the appropriate measures in case of not agreeing with the decision taken.
- Explain the reasons why you consider that the answer does not meet the requirements required.