Privacy Policy

This Privacy Policy regulates the use of the Internet portal service with www.lhospitalvet.es whose responsible for identifying effects is:

  • Responsible: MANUEL ROMERO ANTUNEZ
  • NIF: B16848798
  • Address: L’Hospitalet de Llobregat
  • Phone: (+34) 624490567
  • Mail: lhospitalvet@gmail.com

Finally, why do we process your data?

In accordance with the provisions of the GDPR of 27 April 2016, and LO 3/2018, we will process the data we collect for the following purposes:

  • Contact you if you ask us to do so.
  • Manage your browsing on the web, if applicable.
  • Sending commercial communications about our products and services.
  • o Manage the purchases of products offered on the website added to the incident.

The completion of the registration form will be mandatory to access and enjoy certain services offered on the web. Failure to provide the requested personal data or failure to accept this data privacy policy means that it is impossible to register, subscribe or participate in any of the promotions in which personal data is requested.

Legitimation, what is the legitimacy for the processing of your data?

The legal basis for the processing of your data will be:

  • o The consent of the interested party, for the processing of their data, in accordance with Article 6. 1. a) of the European General Data Protection Regulation. In this case, the treatment will be carried out to answer the user who contacts with Responsible via instant message systems, as well as through the forms of the website of the Responsible enabled the user the home “I have read and accept the privacy policy”.
  • The necessary execution of a contract in which the interested party is part or for the application at the request of the latter of pre-contractual measures, according to Article 6. 1. b) of the European General Data Protection Regulation.

Recipients To whom do we communicate your data?

Personal data will not be the subject of a cesion except in the fulfillment of legally established obligations or to support the services linked to this treatment.

Conservation, how long do we keep your data?

We will keep your personal data for at least 5 years if you are a customer and for strict compliance with the legal obligations established in the regulations.

If you are not a customer, we will keep your data for the minimum time necessary to manage our relationship.

Rights, What are your rights when you provide us with your data?

As a consequence of the processing of your personal data by the Responsible, the current legislation grants you a series of rights. Below, we offer you a summary explanation of each right, to facilitate your exercise:

  • Right of Access: You will have the right to know the personal data we process about you and the purposes with which we process them.
  • Right of rectification: Your data will always be yours, and as such, you can request the rectification of them at any time if those that will appear in our records were wrong.
  • Right of suppression: You may request, at any time, that your personal data be deleted from our files. However, and as indicated in the above data retention section, it is borne in mind that, in certain circumstances, compliance with current legislation may prevent the effective exercise of this right.
  • Right of opposition: you may oppose the processing of your data in relation to any of the purposes with which we process your data, in accordance with the privacy policies applicable in each case.
  • Right of limitation of treatment: you may request the limitation of treatment in the following cases:
    • If you consider that the data we keep close to Ud. are not correct or accurate;
    • If, in the event that Ud. considers that we are not legitimately processing your data, but prefers that we limit the processing of them to their elimination;
    • If the data we keep is no longer necessary to us according to the purpose for which we receive them, but it needs us to keep them to make legal claims;
    • If, having exercised the right of opposition to some treatment, you are willing to respond to it on our part.
  • Right to the portability of your data: you will have the right, provided that it is technically possible and reasonable, to request that the personal data that Ud has provided directly to us be communicated to another person responsible for the treatment. If possible, we will provide your data directly to said other person responsible for the treatment, but if it was not, we will provide them to Ud. in a standard format.

As long as we process your data based on consent, you can revoke it at any time, without having consequences for Ud. beyond, according to the law exercised, not being able to provide certain services.

The exercise of the rights that it holds may make it effective by addressing the Responsanble through any of the following means:

  1. Electronic mail addressed to the electronic mail indicated in the completion of the document.
  2. Postal mail addressed to the correspondent Responsible for the Treatment. electronic (in the context of the document).

In the event that you do not want to exercise a specific right, but you have the need to make a query or suggestion in relation to the processing of your personal data you can also contact the Responsible for the corresponding Treatment, (in the context of the completion of the document).

Keep in mind that always, in any case, you can file a claim before the competent authority in terms of data protection if you consider that we have not processed your data lawfully or that we have not attended to your requests or rights.

In Spain, this competent authority is the Spanish Data Protection Agency.

Minor consents, what happens if you are under age?

In the event that some of our services are specifically addressed to minors under fourteen years of age, we will request the conformity of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data under Article 7 of the LOPDGDD.

Exactitude, veracity and security of data, how do we treat your data?

The User is solely responsible for the veracity and correctness of the data included, exonerating us from any responsibility for it. Users guarantee and respond, in any case, to the accuracy, monitoring and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription forms. We are not responsible for the accuracy of the information that is not of own elaboration and of which another source is indicated, so I do not assume any responsibility for hypothetical damages that may arise from the use of said information.

We will also reserve the right to update, modify or eliminate the information contained in the web being able to limit or not allow access to said information.

We will not be responsible for any damage or harm that the User may suffer as a consequence of errors, defects or omissions, in the information provided by the person responsible provided that it comes from certain sources.

The data will be treated confidentially and under the subjection to adequate technical and organizational security measures to avoid its alteration, loss, treatment or unauthorized access.

You may file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, in the postal and/or electronic address indicated on the page www.aepd.es.

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